Healthcare automation

Transform healthcare operations withAI automation

AIBPO specializes in automating complex healthcare and pharmaceutical operations, from pharmacovigilance to patient engagement, delivering measurable efficiency gains while maintaining regulatory compliance.

70%
Reduction in processing time
99.5%
Accuracy in medical coding
24/7
Continuous operation
HIPAA
Compliant infrastructure
Healthcare
Pharmacovigilance & medical information
Automate adverse event intake, MedDRA coding, MI inquiry handling, and compliance checks—end to end.

Key benefits

Faster case processing
Fewer manual hand-offs
Always inspection-ready
Multi-language support

Our AI handles

  • Extract details from emails, faxes, call transcripts, and literature sources
  • Auto-code symptoms using MedDRA; flag duplicates
  • Draft structured case narratives and safety database entries

Our human agent handles

  • Quality control of coded cases and drafted narratives
  • Final review of serious cases (physician/pharmacist oversight)
  • Complex inquiry escalation and call handling
6 weeks to full production
Healthcare
Claims processing & RCM
Automate coding, assemble clean claims, and overturn denials—end to end.

Key benefits

Clean-claim rate ≥98%
Initial denials ↓
Days in A/R ↓
Net collections ↑

Our AI handles

  • Read charts; propose ICD-10/CPT/HCPCS + modifiers; NCCI edits
  • Build X12 837; payer-specific scrub; submit via clearinghouse
  • Parse 835 ERAs; map CARC/RARC; auto-post remits; flag variances

Our human agent handles

  • Coder QA for complex encounters
  • Payer calls/IVRs; documentation follow-ups; negotiation on recoups/under-pays
  • Appeal packet finalization; payer-specific playbooks; root-cause fixes
4 weeks to full production
Healthcare
Patient contact center
Scale reminders, scheduling, and billing Q&A—compliant, multi-channel.

Key benefits

No-show rate ↓
Reach & right-party contact ↑
First-call resolution ↑
Avg. hold time ↓

Our AI handles

  • Proactive reminders (voice/SMS) with prep instructions; waitlist backfill
  • Two-way billing Q&A with consent & opt-out; payment-plan offers
  • Insurance benefit scripts from 271/plan rules; auth-needed flags

Our human agent handles

  • Clinical/sensitive conversations, escalations, complaints
  • Financial counseling & complex billing issues
  • Edge-case scheduling and physician preference handling
4 weeks to full campaigns

Why healthcare leaders choose AIBPO

Deep healthcare expertise combined with cutting-edge AI automation

Regulatory compliance

HIPAA, FDA, and international regulatory compliance built into every workflow, ensuring your operations meet the highest standards.

Rapid implementation

Go live in 3-8 weeks with our proven healthcare automation frameworks, minimizing disruption to your existing operations.

Measurable ROI

Achieve 40-70% cost savings with improved accuracy and faster processing times, backed by detailed performance analytics.

Healthcare automation ROI

Processing speed10x faster
Error reduction95% less
Cost savings40-70%
Compliance rate99.9%

Ready to transform your healthcare operations?

Join leading healthcare organizations that have automated their operations with AIBPO. Schedule a personalized demo to see how we can optimize your specific workflows.